FAQ.

Life admin is tricky...

We know you'll have some questions so we've rounded up the popular ones for you to take a look at.

Still can't find your answer? Drop us an email, give us a call or get in touch on social.

It depends on which neighbourhood you have your eyes on. Check out the 'location' section of our website. When the Casa community you're interested is available, you'll be able to reserve your new home in less then 10 clicks!

Don't want to miss out (we don't blame you), sign up to stay ahead of the crowd and get on the list for priority booking to be the first to view our modern, family homes.

Casa homes have a range of services and partnerships included at no additional cost.

We provide wellbeing extras such as at-home fitness classes, health checks and mental health services, along with leading technology such as our MyCasa app. The MyCasa app enables you to connect not only with our service, concierge and maintenance team, but also with your community - enabling you to create your own forums, clubs and groups and providing you with local and national discounts.

We also have a resident engagement manager who organises regular events and workshops to bring everyone together and create a true sense of community.

Yes! All our Casa neighbourhoods have onsite parking available at no additional cost.

It wouldn't be next generation living if you couldn't! Pets are welcome at Casa and there's no hidden charge. All our homes are pet-friendly, so you can apply for a pet at any time during your tenancy.

Your pet is our pet, we'll have the treats ready and waiting for your furry sidekick.

As with most things in life, there are some T&C’s to ensure the comfort of all our residents. For the finer details just ask for our pet policy.

Absolutely! Casa residents have 24/7 access to our customer service, concierge and maintenance teams via the MyCasa app. The teams also visit your neighbourhood regularly, so we've always got you covered.

100% - the MyCasa app will be regularly updated with the latest events, organised by your dedicated resident engagement manager. Let the planning commence...

The MyCasa app puts life at your fingertips. The app will be regularly updated with the latest happenings, news and exclusive offers. From the best cafés and bars, to the local leisure facilities, to pampering your pet.

Let Casa help you... it’s all part of the service.